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Manufacturing•xECM for Engineering

OpenText xECM for Engineering implementation and gateway stabilization.

A comprehensive transformation story documenting governance alignment and operational acceleration at a Aitr Products.

Primary Outcome Metric

Stable SAP / OpenText Integration

Verified Production Result

Challenge

Aitr Products faced frequent SAP and OpenText integration failures, including 502/403 gateway errors that halted workflows.

Core Bottlenecks Identified

✕Intermittent API gateway connection failures disrupted engineering data exchanges.
✕Manual approval cycles for engineering drawings delayed plant operational tasks.
✕Lack of structured engineering document tracking across geographical regions.

Solution

Fuzixel deployed OpenText xECM for Engineering, stabilized the integration layer, and automated engineering drawings workflows.

Execution Roadmap

➔Collaborated with SAP support to resolve 502/403 gateway errors and stabilize connection endpoints.
➔Implemented OpenText xECM for Engineering to manage drawings, transmittals, and vendor documents.
➔Automated drawing reviews and enabled daily status dashboards for tracking.

Outcome

The integration was stabilized, approval times were shortened by 30%, and system uptime was fully secured.

Business Advantages Enabled

✓Restored reliable, stable integration between SAP ERP and OpenText xECM.
✓Accelerated engineering document and drawing approvals by 30% via automated workflows.
✓Achieved positive stakeholder feedback through structured project communication and clear deliverables.

Quantifiable Results

Key Performance Outcomes

100%

Uptime

Stable SAP/OpenText integration with all gateway errors resolved.

30%

Approval Speedup

Reduction in cycle time for engineering drawing approvals.

Daily

Drawing Dashboards

Real-time visibility into engineering transmittals and reviews.

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Back to Case Studies

Manufacturing•xECM for Engineering

OpenText xECM for Engineering implementation and gateway stabilization.

A comprehensive transformation story documenting governance alignment and operational acceleration at a Aitr Products.

Primary Outcome Metric

Stable SAP / OpenText Integration

Verified Production Result

Challenge

Aitr Products faced frequent SAP and OpenText integration failures, including 502/403 gateway errors that halted workflows.

Core Bottlenecks Identified

✕Intermittent API gateway connection failures disrupted engineering data exchanges.
✕Manual approval cycles for engineering drawings delayed plant operational tasks.
✕Lack of structured engineering document tracking across geographical regions.

Solution

Fuzixel deployed OpenText xECM for Engineering, stabilized the integration layer, and automated engineering drawings workflows.

Execution Roadmap

➔Collaborated with SAP support to resolve 502/403 gateway errors and stabilize connection endpoints.
➔Implemented OpenText xECM for Engineering to manage drawings, transmittals, and vendor documents.
➔Automated drawing reviews and enabled daily status dashboards for tracking.

Outcome

The integration was stabilized, approval times were shortened by 30%, and system uptime was fully secured.

Business Advantages Enabled

✓Restored reliable, stable integration between SAP ERP and OpenText xECM.
✓Accelerated engineering document and drawing approvals by 30% via automated workflows.
✓Achieved positive stakeholder feedback through structured project communication and clear deliverables.

Quantifiable Results